Case Studies

A selection of representative projects illustrating how we approach real business challenges. Client names withheld for confidentiality; testimonials reflect real client feedback themes.

Healthcare · Booking Platform

Modernising patient booking for a multi-site clinic group

Business ChallengeA growing healthcare provider was relying on phone-only bookings, leading to missed appointments, admin overload, and a poor patient experience.

Our SolutionWe designed and built a secure, GDPR-compliant online booking platform with automated reminders, clinician calendars, and an AI-assisted intake form.

Technology UsedNext.js, PostgreSQL, Supabase, Twilio, AWS

Business OutcomeMissed appointments dropped by 38% and admin call volume fell by more than half within three months of launch.

"The platform NN LOBOS built completely changed how our front desk operates. Patients love the simplicity, and our staff have hours back every week."

— Practice Manager, Multi-site Healthcare Group

Finance · Security Audit

Penetration testing and remediation for a fintech platform

Business ChallengeAhead of a funding round, a fintech startup needed independent assurance that its customer-facing platform and APIs were secure.

Our SolutionWe conducted a full web application and API penetration test, followed by a prioritised remediation plan and a re-test to confirm fixes.

Technology UsedBurp Suite, OWASP Testing Guide, Nmap, custom scripting

Business OutcomeTwelve vulnerabilities identified and resolved pre-launch, including two high-severity issues, satisfying investor due diligence requirements.

"Their penetration test found issues our previous auditors missed entirely. Genuinely thorough and professional from start to finish."

— CTO, Financial Services Firm

Retail · AI Automation

Deploying an AI support agent for a growing e-commerce brand

Business ChallengeA fast-growing online retailer was struggling to keep up with customer support volume during peak trading periods.

Our SolutionWe built a custom AI support agent trained on the brand's product catalogue and policies, integrated directly with their helpdesk and WhatsApp.

Technology UsedOpenAI, LangChain, Vector Database, Node.js, WhatsApp Business API

Business OutcomeThe agent now resolves 70% of incoming queries automatically, cutting average response time from hours to seconds.

"The AI support agent they built now handles 70% of our tickets automatically. Support has never been faster, and our team can focus on the complex cases."

— Founder, E-commerce Retailer

Professional Services · Legacy Modernisation

Replacing a legacy desktop system with a cloud-native platform

Business ChallengeA professional services firm was running critical operations on an unsupported desktop application with no remote access or reporting.

Our SolutionWe re-engineered the system as a cloud-native web application with role-based access, real-time reporting, and API integrations to their existing CRM.

Technology UsedReact, Node.js, PostgreSQL, Microsoft Azure, REST APIs

Business OutcomeStaff gained secure remote access for the first time, and reporting that took days now generates in real time.

"NN LOBOS understood our legacy system inside out and delivered a replacement with zero disruption to daily operations."

— Operations Lead, Professional Services Firm

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